Note: ChurchTrac 9 (our older, desktop-based product) will soon be retired and no longer sold to new customers. If you are an existing user and have an active unlock code, you can still get support for ChurchTrac 9. However, we recommend that you migrate to our newer product, ChurchTrac Online. Continue reading below to learn more.
Will you continue to support ChurchTrac 9?
It is our intention to continue providing support for existing ChurchTrac 9 users for as long as possible. However, no new maintenance updates are planned for ChurchTrac 9, which means that a future Microsoft Windows or Office update might break compatibility on some systems. Some customers have reported that installing an upgrade to a new version of Windows or new version of Office could break ChurchTrac 9. Fortunately, ChurchTrac Online does not suffer from any of these conficts or compatibility issues, and we can easily migrate your ChurchTrac 9 data to ChurchTrac Online. Plus, to help with the transistion, we typically offer a sizable discount to our existing ChurchTrac 9 customers when they switch to ChurchTrac Online.
What are the differences between CT9 and CTO?
If you're already familiar with ChurchTrac 9, then learning ChurchTrac Online will be easy. ChurchTrac Online is designed with the same basic interface as ChurchTrac 9, but CTO has more options, security and flexibility. Plus, with CTO, there's no need to synchronize, since your data is always available from any device. We've also added tons of great features to ChurchTrac Online that ChurchTrac 9 doesn't have, like online giving, volunteer management, name archiving, family check-in, congregation access, and fund-based accounting.
Will I still be able to purchase a ChurchTrac 9 unlock code?
Yes. We will continue to sell unlock codes and data sharing renewals to those who need more time to switch to CTO, and we will continue to provide support to ChurchTrac 9 customers who maintain an active unlock code or data sharing subscription.
Isn't ChurchTrac Online more expensive than ChurchTrac 9?
Actually, for a lot of our customers, ChurchTrac Online costs less than what they were paying for ChurchTrac 9. For most others, the annual cost is about the same. For larger churches, the annual cost for CTO may be higher than ChurchTrac 9, but still well under what others charge for similar products. In fact, in a recent survey, we found that our customers who switch to CTO from another product pay us on average about one fourth of what they were paying their previous software provider. ChurchTrac Online prices start at under $5/month.
Is ChurchTrac 9 still free for small churches?
Yes, you can download and install our older product, ChurchTrac 9, and enter up to 100 names for free. However, for the best experience, we still recommend that you start with ChurchTrac Online, even if you have less than 100 names. There are numerous benefits to our online product compared to CT9, and pricing for CTO is very affordable, starting at less than $5 per month.
|Groups & Attendance|
|Contributions & Pledges|
|Accounting & Budgeting|
|Volunteer and Event Management|
|Create Reports and Picture Directories|
|Share Data between Multiple Computers||*|
|Recommended for Two or More Users/Devices|
|Works on Windows|
|Works on Mac OSX|
|Works on Phones and Tablets|
|Archive Unused Names|
|Congregation Access/Member Portal|
|Advanced User Security/Permissions|
|Projects and Tasks|
|Accessible from Any Device|
|Data Automatically Backed Up|
|Family-Based Child/Nursery Check-In|
|Unlimited User-Defined Fields|
|Multiple User-Defined Field Types|
|Send voice and text messages||*||*|
* Feature available but requires an additional fee
** Important information about the ChurchTrac 9 download: