Is there a telephone number I can call? Is phone-based support available?

Phone-based support is now available for a small fee. To obtain phone support, dial the number below. The cost for phone-based support is $15 per call, and includes up to 30 minutes of support. You can also purchase a three-call phone support package for $30.

If you would like to purchase an unlock code or other item over the phone using your credit card, or if you have a sales-related question before purchasing, there is no charge for phone assistance.

Email and web-based support are free. Many questions and topics are addressed in ChurchTrac's built in help files and in the online knowledgebase. If you can't find an answer to your question there, you can send us a support request. We'll answer via email within one business day. (If it has been more than one business day and you have not received a response, see our email knowledgebase page for possible reasons why, and resubmit your question).