Is there a telephone number I can call? Is phone-based support available?

Typically we try to resolve all issues and answer your questions through email-based support first. This helps to keep our costs, and therefore the price you pay, as low as possible. Typically you'll receive a response via email within a few hours (If it has been more than one business day and you have not received a response, see our email knowledgebase page for possible reasons why, and resubmit your question). If you have a question or problem that requires phone based support, or if you have some questions before purchasing, we will gladly provide you with a support number to call.