Performing a Repair Operation on Microsoft Access Runtime
Access Runtime is the database engine that ChurchTrac utilizes. Occasionally you may need to perform a simple repair operation on Microsoft Access runtime. This is especially true when you notice that some of the calculated values on screens and reports don't display the correct total (or display 0 instead of the correct total), or when you're encountering errors like error 3085.
Note: If you are using an older version of ChurchTrac, like ChurchTrac 2010, then you'll need to do a repair operation on Access 2002, not Access 2010.
To repair Access Runtime, follow these steps:
- Close ChurchTrac and any open programs, then open your list of installed programs:
- On Windows XP, click Start, Control Panel, and "Add/Remove Programs"
- On Vista and Windows 7, click on Start, click Computer, then click "Uninstall or Change a Program" on the toolbar.
- On Windows XP, click Start, Control Panel, and "Add/Remove Programs"
- Find Microsoft Access 2010 Runtime in the list of installed programs. Click on it
in the list, then click "Repair" (Vista and Windows 7) or "Change" (Windows XP).
Proceed through the steps on-screen and perform a Repair operation on Access
2010 Runtime.
- After a few moments, the repair operation will complete, and you can restart ChurchTrac.
Note: It is also important to make sure you have the latest updates for Access Runtime installed, as some errors are caused by not having the most up-to-date version of Access installed. If you're using Vista or Windows 7, click on the Windows Start menu and open Windows Update. Click on "Change Settings" and make sure the option is checked that says: "Give me updates for Microsoft products...". Click OK, then click "Check for Updates", then install any available updates.