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Error 3085: Undefined function 'Nz' in expression

Error 3085 affects ChurchTrac 2010 and earlier, and may be caused by a conflict with Access 2007 or 2010.

To resolve the problem, please perform the following steps:

  1. First, download and install (or re-install) the latest ChurchTrac 2010 program update.

    Note: If you are using Vista or Windows 7, be sure to download the updater to your desktop, then right-click on it and choose "Run as Administrator". You may also need to follow the steps here to ensure updates are installed correctly on Vista and Windows 7.
     
  2. Next, perform a Repair operation on Microsoft Access 2002 Runtime, following these instructions. Once the repair operation is complete, continue to step 3 below.
     
  3. Use Microsoft Update to install the latest updates for Windows and all Microsoft software. If you're using Windows Vista or Windows 7, open Windows Update (from your Start menu), click on "Change Settings" and make sure the box under "Microsoft update" is checked. Next, check for and install any available updates.
     
  4. After the repair operation is complete and the latest Microsoft updates are installed, open ChurchTrac and see if you are able to duplicate Error 3085. You may need to perform a second repair operation on Access Runtime after installing the program updates.

If you are still seeing Error 3085 after following these steps, please send us a support request and let us know. In your support request, please include a description of the problem and any steps you have taken to resolve it. Also, please include debugging information by following these steps:

  • Open ChurchTrac and click on the Help menu, then click on "About ChurchTrac"
  • Click the button to copy the debugging information to your Windows clipboard.
  • Paste this information into the support request form before submitting.