I encounter errors or cannot access my data in a shared folder on another computer on our network

First, make sure you have carefully followed the network setup instructions if you're using ChurchTrac on a network.

ChurchTrac 8 (the 2011 version) isn't designed to work with this method of data sharing. Instead, we recommend that you use the ChurchTrac data sharing feature to share data between multiple computers. More information on this method can be found here.

The database engine that ChurchTrac uses relies on the Microsoft Internet Explorer Security Manager to determine whether a remote database is located within a trusted security zone. If the location of your data file is not set as a trusted zone, you may not be able to share or access ChurchTrac over a network.

Follow these steps:

• Open the Windows Control Panel and select "Internet Options" (or "Network and Internet Connections" and then "Internet Options", depending on your system's configuration). This will open the Internet Properties window.
   
• Click on the "Security" tab at the top of the window, then click on "Trusted Sites". Click the "Sites" button.
   
• Uncheck the box that says "Require server verification for all sites in this zone".
   
• In the box labeled: "Add this website to the zone" type the path to your ctdata file, then click the Add button. The path to your data file should now be listed in the "Websites" text box.