ChurchTrac now offers a 30 day money back guarantee on most purchases. We hope this will give you peace of mind as you purchase a ChurchTrac unlock code, data sharing plan or other feature for the first time. Unfortunately, no refunds are available on unlock code renewals, on unlock codes that step up to a higher unlock capacity, or on non-expiring unlock code purchases.
If you are experiencing problems after your purchase, please let us know, and we'll be happy to assist you. Many potentials problems and questions are also addressed in the online knowledgebase. Also, paid phone support is also available if you need assistance setting up your database or data sharing subscription.