ChurchTrac Support Desk

Choose from one of the following support resources:

Start Here to learn the basics of using ChurchTrac. Topics include navigating the program, entering and deleting data, customizing the software, and more.

Download Program Updates. Program updates are released frequently, and most problems can be resolved just by installing the latest version.

Browse the Online Knowledgebase for answers to frequently asked questions and solutions to common issues. Also includes our detailed User Guide

Paid Phone Support. Call us when you can't find the answer in our Knowledgebase or when you need extra help over the phone. Charges may apply.

Create a New Support Ticket to submit a new question to our support team. Our goal is to respond to all tickets by the end of the business day.

View Existing Support Tickets that you have already submitted. Use this option if you already have an open/unresolved support ticket.