IMPORTANT: ChurchTrac 9 (our destop-based product) has been retired. Please contact us using the form below for assistance in moving your data to our new product, ChurchTrac Online. Technical support for ChurchTrac 9 is now limited. In some cases we may be unable to assist with ChurchTrac 9 issues due to compatibiity issues between ChurchTrac 9 and newer versions of Windows and Office.

Greetings from the ChurchTrac Support Team! We're here to help!

The support options on this page are only for the Desktop edition (version 9, etc.) of ChurchTrac!
If you use our web-based product, please visit the ChurchTrac Online help page.

First, check out our FAQs and Help Guide.

Most of the time you you'll be able to find the answer you're looking for in here in just a couple of minutes.

Need even more help? Ask us a question (Create a Support Ticket).

A member of our knowledgeable support team will respond to your question in a jiffy.

If you have a Ticket Tracking ID, you can view your previous questions (or you can click the link in your email).