We have been working diligently to bring you some great new features! One of the biggest new things is that account administrators can now restore items that were recently deleted. For many screens, this puts an extra safeguard in place to prevent the accidental deletion of data. (We still recommend limiting the number of user accounts that have delete permission–you … Read More
Congregation Access Update
Our Congregation Access feature is included with our Deluxe package, and it gives church members the ability to log in and update their own profiles, print directories, print contribution statements, and more. One of the most requested features for Congregation Access is the ability for members to choose their own passcodes. We’ve recently added this option. After logging in to … Read More
New Email Options
We have added several new email options for ChurchTrac Online users. First, we’ve added the option of exporting a Smart List to a MailChimp list. This enables you to manage and maintain (and create) mailing lists from ChurchTrac Online. You then use your MailChimp account for sending emails using MailChimp’s templates. Also, MailChimp currently offers a “free forever” plan which … Read More
Sending Email from ChurchTrac Online
If you send email from your CTO account or plan to do so, please read this article in its entirety, as it addresses some important changes that will impact you. We have offered several ways to send email from CTO. First, we have offered an SMTP option. This allows you to use your existing email provider and to send emails … Read More
Payroll Module Update
If you have our Deluxe package and are using payroll features, we want you to know that we will be releasing an update for the payroll module before the end of the year. This update will give you the ability to print W-2s and 1099-MISC, as well as accompanying forms. We’ll also be updating the tax tables with the new … Read More
Online Giving Updates
We’ve updated online giving. Your donors can now choose to make their gifts recurring (weekly, biweekly, or monthly). We’ve also updated the way donations update your database, so even items that you charge manually should now appear on your Giving screen.
Where Did My Toolbar Go?
Our recent updates changed the look of the toolbar. Let’s be honest….some of you love it…and some of you…well, not so much. Did you know that you have the option to choose your toolbar type? By default, the new toolbar style is used, but you can switch back to the old style by clicking Settings, then ‘Your Preferences’ on the … Read More
Refresh Your Browser!
We have updated the Category dropdown list on the Giving and Accounting screens. Because of this, you might need to Refresh your browser to ensure the new components are loaded (to do this, first open the Giving or Accounting screen and then click the Refresh button on your browser’s toolbar). As a general rule, whenever something doesn’t seem to be … Read More
Is ChurchTrac Online Broken?
We’ve had several reports from users that some things are “broken” after the new updates to CTO last week. There have been a few new bugs which were quickly squashed, however, most people who are having problems with the update are those using outdated browsers. Our recent updates included a new set of widgets and components that do not work … Read More
Where Do I Enter My Name?
We’ve just updated ChurchTrac Online with our biggest update to date! You’ll notice a lot of changes, and the first is on the log in page. You no longer need a pin number to log in to your account. When you log in, you’ll also notice that the interface has been updated with a sleek new design. Take a few … Read More