We don't have time for processes.
We have a person who does all that stuff.
We'd like to create processes, but we dont know where to start.
Nobody will follow processes we make, so we stopped trying.
A process is a series of strategic steps that your church uses to move a person from where they are to where you want them to be.
When ministry is dependant on a person instead of a process, ministry stops when that person is out sick, on vacation, or no longer serving in your church.