The Official ChurchTrac Support Page
Read articles in our online user guide, watch our helpful videos, or connect with our Support Team.
How can we help?
New to ChurchTrac?
Take a look at our
Getting Started & FAQs
Learn how to get started with the most powerful church management software.
People & Families
Add names and manage families, create and assign tags, create user-defined fields.
How to setup, categorize, and apply tags to your people.
Events & Registrations
What you need to know in order to create calendars and events.
How to use the Attendance features, including Live Mode and self check-in.
All things Check-in, including printing and printer setup.
Giving & Online Giving
Step by step instructions on contributions, categories, and more.
Accounting & Budgets
Detailed guide on Accounting setup, including Budgets.
Your app to connect with members, donors and guests.
Worship & Scheduling
Plan your worship services and schedule all of your teams and volunteers to serve.
Settings & Automations
How to set up User Accounts, Administrator settings, and more.
Return to Search Page
Find relevant help topics and videos using our search tool.
Browse All Help Topics
Browse all the topics in our online user guide and tutorial videos.
Create a Support Ticket
Our Support Team will assist you through a Support Ticket, even on the weekends.
Schedule a Support Call
Schedule a 15-minute phone call with a member of our helpful Support Team.