Is there a number I can call? Is phone support available? At ChurchTrac, our support is second to none. We're able to quickly address most questions through our support ticket system. However, we know that some issues are best addressed with a live agent. If your issue requires phone support, please give us a good phone number and a time range to contact you using the ticket form above. Also include a detailed summary of your issue or question. We respond to tickets throughout the day, even after hours, and we make phone calls between 9am and 5pm Eastern time, Monday through Friday, as needed.