Is there a number I can call? Is phone support available? At ChurchTrac, we have developed an efficient support system that allows us to offer technical support with your subscription (at no extra charge). Unfortunately, this means we're unable to take live incoming phone calls, but we are typically able to respond quickly to your questions and even to call you if we can't address your question in writing. To get started, create a support ticket (above). We respond to tickets throughout the day, even after hours, and we make phone calls between 9am and 5pm Eastern time, Monday through Friday, as needed.