We get this question some too. We work hard to provide what we think is an amazing product at a reasonable price. On average our prices are about one fourth of what others with similar products charge--and in some cases we charge less than one tenth of what others charge! (And we actually publish our prices!) We try to give you a lot for what you pay too, like outstanding tech support, 24/7 server monitoring, offsite backups, and on-going application development. Plus, we include lots of extras that others charge for, like child check-in, Church Connect (church app, website and member portal), and additional user accounts. We don't charge silly fees like setup fees, import fees or support fees.

Are you a new church? We love church plants, and we would love to help if we can. Please get in touch with us and we can get you a customized quote to fit your ministry needs and budget.

Absolutely. If you want to pay yearly, then your cost is equal to the monthly price multiplied by 10. Paying yearly is like getting two months free!

Never have, never will. We think it is just silly to charge a setup fee. Shame on those who do. Some companies charge hundreds of dollars to import your data to their application. We will gladly help you prepare and import your current names to your new account.

Yes, each individual that you enter will count toward the total number of names you can enter with your selected plan. However, you can archive inactive or unused names, and archived names do not count toward the number of names you can enter.

No problem. You can increase your name capacity at any time. We'll just prorate the amount that is due based on your next renewal date using our monthly price schedule.

Our Plus Plan includes a generous number of free basic (one-way) SMS messages each month (for customers in North America only). After that (or if you're not on the Plus Plan) we will bill you periodically based on your usage. We charge $0.03 per recipient for each SMS message you send, or $0.06 per recipient for each Voice message you send from ChurchTrac (incoming SMS also incur a charge). If you want additional features, or if you are outside of North America, we offer an integration with Twilio for SMS and Voice sending. When you enable Twilio messaging you get enhanced two-way SMS messaging, unlimited custom auto-replies, and longer messages (however, included/free SMS messages each month are not available when you use Twilio to send from ChurchTrac). With Twilio messaging enabled, you pay Twilio directly at their rates for your region. Messaging features may not be available in all countries or regions. See our Terms for more details about messaging features in ChurchTrac.