ChurchTrac Support

Create a New Support Ticket

Be sure to provide a good email address AND phone number below. Depending on the availability of our staff and nature of your question or issue, we may send you a written response, or we may give you call. You can also schedule a call with our support team.

If you have a Ticket Tracking ID, you can view your previous support tickets. (Or click the link in your email to view your previous tickets).

What do you need help with?

This helps us make sure you get the right answer as fast as possible.

What's your question, comment, or issue?

Share all the details. The more we know, the better we can help.

Which web browser are you using?

What is your Email Address?

This is where we'll get back to you. Double check that it's right.

What is the best Number to call if we need to reach you by phone?

Can we text you at this number when we reply?

If the phone number above is a mobile number, choose Yes and we'll send you a text message to let you know when our team has replied to this ticket. (We won't text you for any other reason without your permission). Note: Carrier charges may apply.

Send us a file, screenshot, or document (optional)

Sharing a picture of what you're seeing can help us troubleshoot.

What is your Name?

What is your Church or Ministry's Name?