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 Help Topics / Church Connect / Online Directory Overview

Online Directory Overview


Your members can easily access the Online Directory through the Church Connect app, giving them the ability to share their contact information and view other members who have also opted in.

  • How Members access the Online Directory
  • How Members Opt In
  • Enabling the Online Directory
  • Managing the Online Directory
  • Pro Tips

How Members access the Online Directory

When logged into your Church Connect account, select the profile icon in the top-right corner of the screen.

How members access the Online Directory

Then, select the "Directory" option.

How members access the Online Directory
For security purposes, members will receive a one-time access code sent to their email before they can view the directory. While this setting can be disabled in Connect Settings, we don’t recommend doing so for security reasons. This extra step helps protect member information and ensures that only authorized users can access it. Once they enter the code, they will be able to browse the directory as usual.

How Members Opt In

On the directory, members can toggle their status to opt in or out.

How members opt-in to the Online Church Directory

They can also select the link to manage exactly what information they want to share.

Where to find the Online Church Directory in the church app

Enabling the Online Directory

By default, the Online Directory is NOT enabled. To enable it, log in to your ChurchTrac account. Then, navigate to the "Connect Settings" tab on the Church Connect screen and select the "Connect User Settings" button.

Connect Settings

You'll see the option to "Enable the Online Directory."

Enable the free Online Church Directory
You also see the option to require identity verification for added security (users must enter a code sent to them) and to allow users to view and share family photos.
Keep Your Directory Secure

Watch our Pro Tip video to learn how to keep your members' info safe in the Online Directory

Watch now ›
 

Managing the Online Directory

For a member to be listed on the Online Directory, their status must be marked "Yes" on the "Include in Church Connect Directory" field listed on their profile.

When a member is added to the People screen, the "Include in Church Connect Online Directory" field defaults to "No". This means that everyone at your church is automatically opted out of the directory.

Manage the free online church directory in ChurchTrac

For an individual to have access to the Online Directory, navigate to the Church Connect screen and select the "Connect Users" Tab. Find the person you would like to enable the directory for and change their status. You have the option to give an individual "Full directory access" or "Group access only". Group Access limits the individuals a person can see in the directory to the Group(s) they share with others.

Manage the free online church directory access in ChurchTrac

When an individual is listed on the Online Directory, only their name and the names of their immediate family members (with the exception of children) will be listed. Members must individually opt into the Online Directory through Church Connect for any of their information to be visible.

Where to find the Online Church Directory in the church app
For security reasons, we recommend vetting every Church Connect registrant before giving them any access to your Online Directory. Read our Security Checklist for more information.

Pro Tips

Configure Family Roles beforehand

By default, ChurchTrac will NOT display personal information of children in the Online Directory. To avoid accidentally showing their information, be sure to mark the Family Role as "Child" in the child's profile. In some countries, displaying the information of minors in an online directory is illegal.

Properly vet your Church Connect registrations

Scammers often target online church directories and will even pose as church members to harvest information and run scams on church members.

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