Congregation Access Is Now “Member Access”

ChurchTracAnnouncements

Originally we were going to make the title of this blog “Member Access Is No More”. But…we realized that would be very misleading and we would get a TON of support tickets yelling at us for taking away such an important feature. Today we simply changed the name of Congregation Access to Member Access. Just a name change…that’s it. Why the … Read More

Interactive Map Update for Canadian Ministries

ChurchTracAnnouncements

If your ministry is based in Canada, this announcement is for you. We’ve made some updates to the Interactive Map to make it more accurate and reliable for Canadian addresses. That being said, there are 2 things you need to do to your account to ensure your account will update accordingly. Go to “Administrator Settings” and re-enter the churches address … Read More

Donations Outside of ChurchTrac

ChurchTracAnnouncements

Due to some recent changes, ChurchTrac is unable to process donations that come from other 3rd party sources (companies outside of ChurchTrac). This is mainly because much of the needed data that we use for recording the entry is missing. Rather than creating multiple ‘Unknown’ entries on your Giving Screen, we opted to remove third-party donations and transactions at the … Read More

FYI For Online Giving

ChurchTracAnnouncements

We are just over a month into 2019, and we are amazed at how many churches have started using Online Giving. As seen in our older article Three Myths about Online Giving, accepting donations online is a great way to save your church time and encourage your people to give more regularly. That being said, we want to remind all … Read More

Tax Update 2019

ChurchTracAnnouncements

With the 2019 tax tables recently becoming available, we have swiftly updated ChurchTrac to reflect this change. For all of our churches/ministries using ChurchTrac Payroll, everything is now set for you to get going. With the New Year comes new updates and new features around the bend. Stay tuned for more exciting things to come! 😎

ChurchTrac Giving Update

ChurchTracAnnouncements

You’ve asked, and we’ve listened! We’ve recently pushed out a new update that directly affects ChurchTrac Giving. Now when someone gives directly via ACH Transfer, that transaction will not show up until that transaction has actually cleared. Once the transaction has cleared, it will appear in your Giving transactions and will also be back-dated to the date in which it … Read More

Online Giving Transaction Fees

ChurchTracAnnouncements

Online Giving transaction fees are now automatically calculated based on the method in which they were given (Credit Card or ACH). These fees are visible in the Giving Summary as seen in the below screen shot. These fees are shown for your deposits. Please note that Giving transactions still take 5-7 days to post on average. When the deposit is … Read More

Celebrating Thanksgiving

ChurchTracAnnouncements

As we do every year, ChurchTrac will be closing our offices Thursday in observance of the Thanksgiving Holiday. All support related inquiries will be answered when we get back the following day. Shout with joy to the Lord, all the earth! Worship the Lord with gladness. Come before him, singing with joy. Acknowledge that the Lord is God! He made us, and we are his. … Read More

[Announcement] Churches Using Avast Or AVG Antivirus

ChurchTracAnnouncements

It was brought to our attention that a small number of ChurchTrac Users are receiving a message from their antivirus software that ChurchTrac is a threat. Below is an example of what this looks like: We are working with Avast and AVG to correct this false positive that some of our users are experiencing. In the meantime, you can whitelist … Read More

Summer Updates

ChurchTracAnnouncements

In between our family vacations, youth camps, and mission trips… we’ve been diligently typing away on our keyboards to build some great things. By popular demand, we made the Individual Pledge Summary. It’s a multi-year pledge campaign report that goes beyond a contribution statement for an individual. What makes this report great is that it’s not limited to just a year for pledges. … Read More