Due to some recent changes, ChurchTrac is unable to process donations that come from other 3rd party sources (companies outside of ChurchTrac). This is mainly because much of the needed data that we use for recording the entry is missing. Rather than creating multiple ‘Unknown’ entries on your Giving Screen, we opted to remove third-party donations and transactions at the request of several customers. Additionally, our customers have found it easier to enter transactions manually than to locate ‘Unknown’ entries.
We’re working hard to make ChurchTrac Online Giving better each and every day. Stay tuned for more updates and “cool stuff” around the bend.
Not using our award winning Church Giving Software? Learn more about Online Giving and get started today!