To start check-in, first navigate to the Events Screen and create a new attendance event, or select an existing attendance event. Click the "Check-In Mode" button to open the Check-in window, which will open in a new tab. Now you're in check-in mode! You can find an individual by entering their phone number or by searching for their name.
We've designed check-in to be intuitive and easy. For unmanned stations, a person simply walks up to your station and enters their phone number (or name). The person's family members are displayed, and the person is instructed to select the family members who are present and need to be check-in.
The appropriate tags for this event will already be selected (assuming those tags were added to this attendance event when you set it up). Finally, the person clicks the "Print Labels" button to generate check-in labels and security labels.
There's also a place to enter allergies, medical issues, emergency contact phone number, and any instructions from the parent. Some of this information, like allergies, will print on the child's check-in label. Click the button next to a person's name in the list to view and edit this information.
When using check-in, you can set up a station to be either a manned station or an unmanned station (for self-check-in). You can set whether a device is operating in manned or unmanned mode in check-in settings.
By design, an unmanned station has some functional limitations. For instance, in unmanned mode, you cannot change the tags that a person is assigned to, or add new names to the database. Unmanned stations are designed for members or regular attenders who check their family in each week.
If you have one or more unmanned stations, we recommend that you also have at least one manned station (along with a person who has a friendly, welcoming face to man it). When a volunteer or staff is present in your check-in area, they will be able to help with any questions that arise from unmanned stations, as well as troubleshoot any label printing issues. It's also a good idea to have a person to welcome and assist with any guests or newcomers. Stations in manned mode are able to make adjustments to tag assignments as well as add new names.
In some instances, you will need to add an individual into your database to check them in. You can add the individual without having to leave the Check-In Screen. To do this, click the "Add Family" button. When adding a new family, enter the parent name(s) first.
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