Using Check-In
Be sure to read our Check-In Overview article first! It has instructions on setting up your attendance event and your equipment prior to using check-in.

To start check-in, first navigate to the Events Screen and create a new attendance event, or select an existing attendance event. Click the "Check-In Mode" button to open the Check-in window, which will open in a new tab. Now you're in check-in mode! You can find an individual by entering their phone number or by searching for their name.

Check-In will default to searching by phone number. You can change the default to search by name in check-in settings ( ) in the top right corner of the check-in window.
checkin Be sure to see the article on Check-In Settings.

We've designed check-in to be intuitive and easy. For unmanned stations, a person simply walks up to your station and enters their phone number (or name). The person's family members are displayed, and the person is instructed to select the family members who are present and need to be check-in.

Check In Mode

The appropriate tags for this event will already be selected (assuming those tags were added to this attendance event when you set it up). Finally, the person clicks the "Print Labels" button to generate check-in labels and security labels.

You can do check-in for youth and adult classes too, and even print name tag labels for family members with those Tags, if you wish. You can choose what label, if any, is printed for each tag for the current event in the check-in settings window.

There's also a place to enter allergies, medical issues, emergency contact phone number, and any instructions from the parent. Some of this information, like allergies, will print on the child's check-in label. Click the button next to a person's name in the list to view and edit this information.

Edit Edit

When using check-in, you can set up a station to be either a manned station (with a friendly volunteer) or an unmanned station (for self-check-in). You can set whether a device is operating in manned or unmanned mode in check-in settings.

Each device can be set independently as either a manned or unmanned station, and this setting will be remembered for subsequent check-in events.

By design, an unmanned station has some functional limitations. For instance, in unmanned mode, you cannot change the tags that a person is assigned to, or add new names to the database. Unmanned stations are designed for members or regular attenders who check their family in each week.

If you have one or more unmanned stations, we recommend that you also have at least one manned station (along with a person who has a friendly, welcoming face to man it). When a volunteer or staff is present in your check-in area, they will be able to help with any questions that arise from unmanned stations, as well as troubleshoot any label printing issues. It's also a good idea to have a person to welcome and assist with any guests or newcomers. Stations in manned mode are able to make adjustments to tag assignments as well as add new names.

What if someone closes the check-in tab? Will they have access to the other screens in ChurchTrac? This is a valid concern, especially if you're using a device as an unmanned (self-check-in) station. First, you can require the current user's log-in password to return to the application. To enable this, navigate to Settings Admin Settings Screen Preferences Events Screen, then check the "Require a Password" check box. When this option is selected, the user's password will also be required to open the check-in settings window. Additionally, see the information below for setting a device to "unmanned" check-in mode.

Adding A New Person

In some instances, you will need to add an individual into your database to check them in. You can add the individual without having to leave the Check-In Screen. To do this, click the "Add Family" button. When adding a new family, enter the parent name(s) first.

Add New Family
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