How Do I Send Voice Messages?
Voice messaging enables you to record a message up to 60 seconds in length that can be sent to single or multiple recipients at once. Recipients will receive a phone call with your message played upon answering, making this method similar to a "phone tree."
The Voice Messaging feature in ChurchTrac allows you to send a recorded message to everyone in your church directory at once, or to everyone in a Smart List.
Voice messaging requires our Enhanced Messaging feature, which is $7/month. Each voice message uses 2 credits per recipient, with a block of 250 credits included with your subscription. Additional blocks of 250 credits can be purchased for $7 each.
Sending Voice Messages
Below are the 3 steps to send a voice message in ChurchTrac:
Step 1. Select the Voice Messaging Tab
The Voice Messaging tab is found by navigating to People Messaging Voice Messaging.
Step 2. Choose who to send a message to
You can send to individuals from a Smart List or a Group. The system will send your voice message to the "Primary Number" selected in the person's profile.
Step 3. Record and send your voice message
To record a voice message, you'll designate Your Caller ID (That will be displayed to your people) and your recording number. Your recording number is the number that the system will call to record your voice message.
FAQS
Voice messaging requires our Enhanced Messaging feature, which is $7/month. Each voice message uses 2 credits per recipient. A block of 250 credits is included with your subscription, and additional blocks of 250 credits can be purchased for $7 each. For example, if you send a voice message to 10 recipients, you will use 20 credits.
Not at this time. Voice messaging is only available in the US and Canada.
If your recipients do not answer, the system will attempt to play your pre-recorded message to their voicemail for them to listen to at a later time.