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 Help Topics / People & Families / How Do I Send Voice Messages?

How Do I Send Voice Messages?

You can send voice messages to a single person, a group of people, or your entire church. This article is an overview of how to do that using ChurchTrac.

What is voice messaging?

Voice messaging enables you to record a voice message up to 90 seconds in length that can be sent to multiple recipients at once. When sent, your recipients will receive a phone call with your message replayed to them upon answering. This method of sending messages is very similar to a "phone tree".

If you are planning on sending voice or text messages regularly to your church, we would recommend using our Twilio integration to save your ministry even more money. Learn More ›

Sending Voice Messages

Step 1. Select the Voice Messaging Tab

The Voice Messaging tab is found by navigating to People Messaging Voice Messaging.

Church Voice Messaging 1

Step 2. Choose who to send a message to

You are given to option to send a message to individuals from a Smart List or a Tag. The system will send your voice messages to the corresponding number in their "Family Number" field.

Church Voice Messaging 2
If you have checked one or multiple individuals in the people screen, you will be given the option to “Include only names checked on the People screen”.
Message Your Church For FREE

With our Twilio integration, churches and ministries have the opportunity to send voice messages to all their members for FREE.

Learn more ›
 

Step 3. Record and send your voice message

To record a voice message, you'll designate Your Caller ID (That will be displayed to your people) and your recording number. Your recording number is the number that the system will call to record your voice message.

Church Voice Messaging 3

FAQS

What is the cost to send a voice message?

Voice messaging costs $.06 per message recipient. For example, If you send one message to 10 recipients, you will be charged $.60. If you are using our Twilio integration, you will be billed through Twilio at a reduced rate. Learn More ›


Can I send voice messages outside of the US and Canada?

Not at this time. Voice messaging is only available in the US and Canada.


What happens if my recipients do not answer when they are called?

If your recipients do not answer, the system will attempt to play your pre-recorded message to their voicemail for them to listen to at a later time.


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