How Do I Send Voice Messages?
Voice messaging enables you to record a voice message up to 90 seconds in length that can be sent to single or multiple recipients at once. Recipients will receive a phone call with your message replayed upon answering. This method of sending messages is very similar to a "phone tree".
The Voice Messaging feature in ChurchTrac allows you to send a recorded message to everyone in your church directory at once, or everyone in a Smart List.
Sending Voice Messages
Below are the 3 steps to send a voice message in ChurchTrac:
Step 1. Select the Voice Messaging Tab
The Voice Messaging tab is found by navigating to People Messaging Voice Messaging.
Step 2. Choose who to send a message to
You can send to individuals from a Smart List or a Group. The system will send your voice message to the "Primary Number" selected in the person's profile.
Step 3. Record and send your voice message
To record a voice message, you'll designate Your Caller ID (That will be displayed to your people) and your recording number. Your recording number is the number that the system will call to record your voice message.
FAQS
Voice messaging costs 6 cents per recipient. For example, If you send one message to 10 recipients, you will be charged $0.60. If you use our Twilio integration, you will be billed through Twilio at a reduced rate. Learn More about Built-In Messaging vs Twilio ›
Not at this time. Voice messaging is only available in the US and Canada.
If your recipients do not answer, the system will attempt to play your pre-recorded message to their voicemail for them to listen to at a later time.