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 Help Topics / People & Families / Messaging Your Church

Messaging Your Church

ChurchTrac Messaging gives you the ability to send emails, voice messages, and text messages to your members. To begin, select the "Messaging" tab at the top of the People screen.

  • Church Email
  • Voice Messaging
  • Text Messaging
  • Push Notifications
  • Additional Messaging Options

Church Email

There are two ways to send emails with ChurchTrac:

  • ChurchTrac Mail (Built-In)
  • ChurchTrac Mail is a minimal-configuration bulk email tool. This is the easiest way to email your people using ChurchTrac. All you have to do is set up your unique keyword and you're ready to go! Learn more about ChurchTrac Mail ›

    For more visual or reusable emails, such as newsletters or event announcements, use the Email Builder. Learn more about the Email Builder ›

  • Email Integration (3rd-Party)
  • Link your current 3rd-Party church email account to ChurchTrac. Learn more about Email Options and Settings ›

Church Communication

Voice Messaging

You can send a recorded message to your members with the Voice Message option. You can begin sending voice messages from your account right away. However, integrating a Twilio account reduces the cost significantly. Learn more about Voice Messages ›

Church Communication

Text Messaging

There are two ways to send SMS texts with ChurchTrac:

  • Built-In SMS
  • You can begin texting your members right away, no need to integrate anything. Learn more about Built-In SMS ›

  • Twilio Messaging
  • You can create an account with Twilio and integrate it with your ChurchTrac account. Learn more about Twilio ›

Church Mass Texting
Check out this article to help determine which messaging option is a better fit for your ministry: Learn more about Built-in SMS vs Twilio ›
ChurchTrac Messaging

Watch our recent webinar where we dive deeper into the Messaging features in ChurchTrac

Learn More about Messaging ›
 

Push Notifications

To use Push Notifications, your account must be on a current Standard or Plus plan. This feature is not available on legacy plans. Learn more about current plans ›

Push Notifications are a quick and effective way to reach your people instantly through the Church Connect app. For a person to receive Push Notifications, make sure they meet all the following:

  • Installed the Church Connect app on their mobile device
  • Allowed push notifications for the app
  • Logged into their Church Connect account
Note: Users must be logged into their Church Connect account for push notifications to work. Once logged in, they stay signed in for 30 days. After that, they’ll need to log back in to continue receiving notifications. If they are logged out or haven’t signed in recently, notifications will not appear.

Push Notifications can be a great supplement to email and SMS messaging, especially for last-minute reminders, event updates, or urgent announcements. Learn more about Push Notifications › Church Push Notifications

Additional Messaging Options

In addition to sending messages from your ChurchTrac account, you can also manage other avenues of communication from the Messaging screen:

Form Letters

You can create Form Letters and store them in your ChurchTrac account. These form letters act as a template for printed letters.

Church Communication

Mailchimp (Export)

If your church has a Mailchimp account, you can export all of your contact information from your People screen to the Mailchimp account with a click of the mouse. Select a Mailchimp List to export to, then select the "Export to Mailchimp" button. Learn more about Mailchimp ›

Church Communication
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