ChurchTrac offers integration with Twilio for sending and receiving mass SMS messages in your church. This article covers their differences and offers use cases to help you make the decision.
Should you use ChurchTrac's built-in SMS or Twilio for messaging? The decision ultimately comes down to your messaging volume and the need for 2-way texting and custom auto-replies.
You should use ChurchTrac's Built-In SMS if...
Your ministry only needs to send an occasional SMS message to a small number of people and do not need the added functionality of giving your recipients the ability to reply back.
You should enable Twilio SMS if...
Your ministry needs to send SMS messages regularly and wants to give your recipients the ability to respond and/or send SMS messages back to you. When Twilio messaging is enabled in ChurchTrac, you also have the ability to set up custom auto-replies.
Is your church a 501(c)3 organization? If so, you could qualify for a $100 credit with Twilio messaging by verifying your organization with Techsoup.
For more info, including steps to apply for this credit, read this post.
What does that mean?
It means that Twilio is the gold standard of SMS communication across the world. They send over 100 Billion (Billion with a B) messages/year and are trusted by organizations like Instacart, Morgan Stanley, and thousands of others.
Stop overpaying to text in church and start saving using ChurchTrac with Twilio!