How Do I Text My Church?

You can send mass SMS text messages with ChurchTrac to a single person, a group of people, or your entire congregation with the built-in SMS or through our integration with Twilio, a 3rd party messaging provider.

Learn more about the differences between our Built-In SMS and Twilio SMS by reading our article Should I Enable Twilio Messaging? ›

Before you text your church

Step 1. Create an Opt-In Form

Churches must follow the same texting guidelines as businesses. Per carrier guidelines, all businesses are required to provide proof of how they are collecting their consumer's consent. An online form is the best way to do this for churches. Click HERE to view an example of a form card you can easily create in Church Connect.

Step 2. Have Your People Text You First

The best way to ensure that your people receive your messages is to have them text you first by saying "Yes". With the recent changes made in the SMS industry, this approach is the most failproof way to ensure that you are only sending to individuals who have explicitly opted in.

Step 3. They Fill Out Your Opt-In Form

Have people fill out your opt-in form for receiving text messages. This practice is called a "double opt-in" and is required by most carriers.

Is Opting In Necessary?

Yes. Every individual you text needs to opt-in via text and through a form. Click below to read our opt-in article to learn more about why your people need to opt-in and how to do it.

Learn more ›

Sending SMS Messages

Step 1. Select the Text Messaging Tab

The Text Messaging Tab is found by navigating to People > Messaging > Text Messaging.

Step 2. Choose who to text

You are given to option to text individuals from a Smart List or a Tag. ChurchTrac will only send SMS messages to individuals with a phone number in the mobile number field.

If you have checked one or multiple individuals in the people screen, you will be given the option to “Include only names checked on the People screen”.

Step 3. Compose and send your text message

Your text message can be up to 160 characters. You also have the option to send your text message immediately or schedule to send it at a later day and time.

FAQS

How often should I send messages?

Though every ministry is different, the sweet spot for sending text messages is between 2-4 texts per week.

Is each recipient counted as a text message?

Yes. If you send a single message to 80 recipients, you will be billed for 80 text messages.

What is the cost of text messaging?

If you send SMS messages with ChurchTrac's built-in messaging, the cost is $0.03 per SMS recipient. Using our third-party integration, you can also purchase a phone number from Twilio and link it to your account. Learn More ›

What countries are supported for SMS messaging?

ChurchTrac's built-in messaging is only available in the US and Canada. You will need to use our integration with Twilio to send messages in another country. Learn More ›

What is the difference between ChurchTrac's built-in SMS and the Twilio SMS integration?

We have an entire article dedicated to this. Learn More ›

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