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 Help Topics / Settings & Automations / Church Background Checks & Training

Church Background Checks & Training

Through our integration with MinistrySafe, ministries can order church background checks and training classes for their staff and volunteers. It takes less than 15 minutes to create your MinistrySafe Account and link your MinistrySafe account to ChurchTrac.

  • Creating a MinistrySafe Account
  • Linking MinistrySafe to ChurchTrac
  • Configuring your MinistrySafe Webhook
  • Initiating a Background Check
There are no added fees from ChurchTrac associated with using the MinistrySafe integration. You pay MinistrySafe directly for any services that they provide.

Creating a MinistrySafe Account (3-6 Min)

  1. Enabling User Permissions

    By default, Background Check options are only viewable to the Admin that created the ChurchTrac account. To make these options viewable to other ChurchTrac Users, toggle the option in the "Other Permissions" section of User Accounts.

    Check In System in ChurchTrac
  2. Select "Create Ministry Safe Account"

    You will need to create an account through MinistrySafe first. Select the button provided in Admin Settings under "Background Check Setup" to get started.

    Creating a MinistrySafe account through ChurchTrac
  3. Select Your Account Type

    You have two options for creating a Ministry Safe account. You can create an account for Background Checks Only (Annual Fee Waived) or Background Checks and Trainings ($100 Discount on Annual Fee). 

    Option 1: If you plan to use only background checks, MinistrySafe will waive the initial annual fee. However, they will still charge you a fee for each background check you order. Trainings are not available on this plan. 

    Option 2: MinistrySafe's Online Trainings help to ensure your volunteers are trained and equipped. If you are going to use background checks and/or online volunteer trainings, you'll receive a $100 discount on MinistrySafe's annual fee. However, they will still charge you a fee for each background check or online training you order. 

    Selecting the type of MinistrySafe account for your church
  4. Begin the Background Check Enablement Process

    All Organizations must go through the Background Check Enablement Process to use MinistrySafe's Background Check services. Select “Background Checks” on the left-hand menu when you first log into MinistrySafe to start the enablement process. Once enabled, you can proceed with ordering inside ChurchTrac.

    Check In System
All Organizations must go through the Background Check Enablement Process in order for them to use MinistrySafe's Background Check services. This process typically takes 1-3 business days for MinistrySafe to complete.

Linking MinistrySafe To ChurchTrac (4-6 Min)

  1. Go to Admin in MinistrySafe and select "Integrations"

Check In System

  1. Select "Visit Developer Center"

*Note: You may need to scroll down to view this option.

Check In System

  1. Select "Generate API Key"

Check In System

  1. Select "Other" from the list and Generate API Key

Check In System

  1. Paste and Validate your Ministry Safe API Key

Capy and paste your API key from MinistrySafe into ChurchTrac and click "Validate". Once validated, your MinistrySafe account will be linked to ChurchTrac.

Check In System

Add your Webhook to MinistrySafe

In order to track your background checks in ChurchTrac, you'll need to create a webhook in MinistrySafe. Paste the provided webhook from ChurchTrac and give it a name of your choosing. Under the "Webhook for" option, select "Background Checks". Leave the User Name and Password field blank.

Be sure to copy and paste your webhook exactly as posted with no spaces, capitalization, or special characters.

Check In System

  1. Select your ChurchTrac User-Defined Field

As background checks are completed, MinistrySafe can post the completion date to a specific user-defined field in ChurchTrac. If you wish to generate reports to track your background checks, you can select an existing user-defined date field or choose the option to have ChurchTrac automatically create a new user-defined field for you.

Check In System

Initiating a Background Check

You MUST initiate the background check from within the volunteer's profile in the People screen in your ChurchTrac account. This is what links their MinistrySafe profile to their ChurchTrac profile.

  1. Select the person who needs a background check

    In your ChurchTrac account, navigate to the People screen, then select the person who needs a background check.

    Then click the "Background Checks" tab above their profile.

    Church Background Checks
  2. Choose to order a background check

    In the "Background Checks" tab of that person's profile, choose to order a background check. If they've already passed a background check, you can initiate training instead.

    Church Background Checks
  3. Verify info and add them to MinistrySafe

    After you select "Order a Background Check", verify this person's information in the slideout menu.

    Once you've verified that their info is accurate and up-to-date, select the "Add This Person to MinistrySafe" button at the bottom of the menu. This sends their info to MinistrySafe and connects their MinistrySafe profile to their ChurchTrac profile so that you can monitor everything from ChurchTrac.

    Church Background Checks
Remember: DO NOT add them directly in your MinistrySafe account. Their background check and training will not be reported to their profile in the ChurchTrac People screen if you try to add them from within your MinistrySafe account.
Background Checks Made Easy

See our church background checks integration in action.

Watch our Background Check video ›
 

FAQS

How do I start a background check?

You MUST initiate the background check from within the volunteer's profile in the People screen in your ChurchTrac account. This is what links their MinistrySafe profile to their ChurchTrac profile.

DO NOT add them directly in your MinistrySafe account. Their background check and training will not be reported to their profile in the ChurchTrac People screen if you try to add them from within your MinistrySafe account.

 

Does ChurchTrac integrate with other background check software providers?

Not at this time. However, you can still track background check dates and status' in ChurchTrac with User-Defined Fields.

 

What is the cost of background checks and training?

There are various levels of background checks available through MinistrySafe. Pricing is available through your MinistrySafe account.

 

Is MinistrySafe available outside of the US?

Yes! MinistrySafe offers services in many countries. Reach out to MinistrySafe for details.

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