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 Help Topics / Church Connect / Customize Your Church Connect Keyword

Customize Your Church Connect Keyword


Before using ChurchTrac Mail, you’ll want to ensure your email address is correctly set up. Your ChurchTrac Mail address is based on your Church Connect URL keyword.

  • Why Customize Your Church Connect Keyword?
  • How to Customize Your Church Connect Keyword

Why Customize Your Church Connect Keyword?

Personalizing your Church Connect keyword simplifies access for members and leaders, making it easier to visit your website and communicate via email without deliverability issues.

Easier to Find

A customized keyword (i.e. potentialchurch.com instead of a random string) makes your church’s Connect page more recognizable and searchable.

Clearer Communication

A custom keyword ensures smoother communication with members and visitors by improving email deliverability and reducing the risk of messages being blocked

How to Customize Your Church Connect Keyword

If you haven’t customized your keyword yet, follow these steps:

Step 1. Go to Church Connect

Navigate to the "Page Setup" tab in your Church Connect screen.

Step 2. Customize Your URL

Select "Customize Your Link Now." This allows you to choose a unique keyword for your church’s Connect Page URL.

Customize Connect URL keyword

Step 3. Pick a Keyword

Choose a short, lowercase word (letters and numbers only, no spaces or symbols) that best represents your church or ministry.

Customize Connect URL keyword

Step 4. Confirm Your Keyword

Once set, your Church Connect URL will look like this: https://yourkeyword.churchtrac.com.

Your ChurchTrac Mail address is automatically generated using the same keyword. The keyword is whatever comes before the first period in the URL. For example, if your URL is "https://sample.churchtrac.com", your church email address will be sample@churchtracmail.com.

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