Online Giving is included with all ChurchTrac Standard and Plus plans through our integration with Stripe. This integration gives church donors the ability to donate online, setup recurring donations, text giving, and more. This article covers all the fees associated with using ChurchTrac Online Giving.
ChurchTrac Online Giving is included with every Standard and Plus subscription at no additional cost to your ChurchTrac subscription. The online giving feature is made possible through our integration with Stripe. Stripe is a third party online payment processor that ChurchTrac directly integrates with.
Below are negotiated fees for ministries using ChurchTrac:
Credit Card Processing Fees: 2.9% + $.30 per transaction (3.5% for Amex)
ACH (US ONLY): $0.25 flat rate per transaction
ACH (US ONLY): $1.50 instant verification*
*Instant verifications are a one-time fee for each bank account that a donor connects. After this initial fee, ACH transactions will have a flat rate of $0.25/transaction.
If your ministry is designated as 501(c)(3) status, you can qualify for Stripe's reduced Non-Profit Pricing. This reduced pricing is lower than the advertised price above.
To qualify for Stripes greatly reduced pricing, Email email@example.com with the following:
You can give your donors the option to help cover the credit card processing fees when making a donation. This is a feature that must be enabled if you wish to present this option to your donors.
When the donor chooses to help cover the fee, they are not actually "paying" the Stripe fee on behalf of the church; they are simply increasing the amount of their donation to help the church cover the estimated fee that will be charged by Stripe. Ultimately, your church is solely responsible for the fees charged by Stripe. When enabled, and when the donor chooses this option, ChurchTrac adds 3% (plus 30 cents) to the original amount the donor intended to give.
To enable this option, navigate to "Online Giving Options" from the Online Giving Tab in ChurchTrac. When enabled, a donor who uses a debit or credit card will be presented with an option to help cover the card processing fees (this option may also be presented to donor when we do not know what method they will use to give). When the donor selects a saved bank account (ACH) instead of a credit card, the option to cover the fee is not shown.